Why is my Spark Email not Sending?

Spark email not working could mostly be due to some SMTP server configuration that needs to be fixed or due to account limitations. First of all, check the outgoing mail server settings in your account. Ensure that the SMTP server is sending the mail to xtra.co.nz and the port is manageable at 465 or 587 with SSL enabled. Type the complete email address in the username and double-check the password.

Such a situation usually occurs when the account has sent the maximum number of emails permitted for a day—a security measure to limit spam. In such scenarios, you would need to wait for the limit to reset or seek the help of Spark to remove the restriction. Also, check whether the email address of the recipient is correct and that their mail server has not blacklisted your messages.

If your account was previously under attack, it might have been restricted from sending outgoing emails from your Spark account to protect your data. In this case, you will have to change the password and update it on all devices. Make sure your network is working well and that the email client or application is upgraded.

Continued issues with this error will require reaching out to Spark Customer Support team to ensure that the problem is not only fixed but also properly diagnosed.

More Info: https://resetxtrapassword.com/reset-your-xtramail-username-or-email-password/